> ## Documentation Index
> Fetch the complete documentation index at: https://docs.costory.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Email

> Configure email delivery in Costory for scheduled cloud cost reports and alert notifications.

Use email as a collaboration endpoint when you want cloud cost updates delivered directly to individuals or distribution lists.

Email delivery works with:

* Scheduled reports from [Cost Reports](/features/slack-reports)
* Threshold notifications from [cloud cost alerts](/features/alerts)
* Periodic summaries from [Digest](/features/digest)

## Prerequisites

* Access to Costory with permission to create reports or alerts.
* Valid recipient email addresses, shared mailboxes, or distribution lists.

## Configure email for scheduled reports

<Steps>
  <Step title="Open a saved view in Explorer">
    Create or select the saved view you want to send on a schedule.
  </Step>

  <Step title="Start report scheduling">
    Click **Schedule Report** and choose **Email** as the destination channel.
  </Step>

  <Step title="Add recipients">
    Enter one or more email recipients and set cadence, period, and comparison
    options.
  </Step>

  <Step title="Send a test report">
    Send a test email to confirm delivery and verify the report format.
  </Step>

  <Step title="Save the schedule">
    Save the configuration so Costory sends reports automatically on the
    selected cadence.
  </Step>
</Steps>

## Configure email for alerts

<Steps>
  <Step title="Create or edit an alert">
    Go to **Alerts** and open the alert configuration you want to notify from.
  </Step>

  <Step title="Choose email as notification channel">
    In notification settings, select **Email** and add recipients.
  </Step>

  <Step title="Set frequency and severity routing">
    Configure how often notifications are sent and which conditions trigger
    delivery.
  </Step>

  <Step title="Validate with a test">
    Send a test notification before activating the alert.
  </Step>
</Steps>

## Delivery best practices

* Use distribution lists for team-based ownership and easier recipient management.
* Keep report recipients focused by role to avoid noisy updates.
* Review recipient lists quarterly to remove inactive addresses.
* Pair email with Slack or Teams when you need both broad reach and channel-level collaboration.

## Frequently asked questions

<AccordionGroup>
  <Accordion title="Can I send to multiple recipients?">
    Yes. Add multiple addresses or a distribution list when configuring the
    report or alert.
  </Accordion>

  <Accordion title="Can email and Slack or Teams be used together?">
    Yes. You can create multiple schedules or notification targets for the same
    view or alert.
  </Accordion>

  <Accordion title="Who receives alert emails by default?">
    Alert recipients are defined in each alert configuration. There is no single
    global default list.
  </Accordion>

  <Accordion title="What should I do if emails are not received?">
    Verify recipient addresses, check spam or quarantine rules, and send a new
    test from Costory.
  </Accordion>
</AccordionGroup>

## Related setup guides

<CardGroup cols={2}>
  <Card title="Set Up Slack Integration" icon="slack" href="/setup/collaboration/slack">
    Deliver updates to Slack channels and direct conversations.
  </Card>

  <Card title="Set Up Teams Integration" icon="microsoft" href="/setup/collaboration/teams">
    Deliver updates to Microsoft Teams channels.
  </Card>

  <Card title="Cost Reports" icon="file-chart-line" href="/features/slack-reports">
    Build and schedule recurring reports.
  </Card>

  <Card title="Cloud cost alerts" icon="triangle-exclamation" href="/features/alerts">
    Configure threshold-based notifications.
  </Card>
</CardGroup>